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Have a question about Grungard SIMPro? Whether you need technical support, want to explore a partnership, or simply want to learn more about wireless irrigation — our team is ready to help.
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Frequently Asked Questions
Quick answers to the questions we hear most often. Can't find what you're looking for? Reach out directly.
How long does shipping take?
Orders ship within 1–2 business days via FedEx Ground. Standard delivery takes 3–5 business days depending on your location. Expedited shipping options are available at checkout.
How long does installation take?
A single SIMPro unit can be installed in under 60 seconds — no trenching, no wiring, no gateway hardware required. Simply mount the controller, connect the valve leads, and activate from the app.
How long does the battery last?
Battery life depends on valve run frequency, but most installations achieve a full year of operation on two standard 9V alkaline batteries. The Grüngard app provides real-time battery level readings so your crews are never caught off guard.
What warranty does Grungard SIMPro carry?
SIMPro hardware is covered by a 2-year commercial limited warranty against defects in materials and workmanship from the date of purchase. Damage from vandalism or conditions outside the device's IP68-rated specifications is not covered.
What cellular coverage does SIMPro require?
SIMPro operates on direct industrial cellular networks. Coverage is incredibly robust and available across virtually all of the continental United States, easily penetrating valve boxes. You can verify signal strength instantly at your site using the Grungard app during installation, or by contacting our team.
Can I access SIMPro data via API?
Yes. Grungard provides a REST API for enterprise customers and system integrators who need to pull irrigation data into SCADA systems, building automation platforms, or custom dashboards. Contact [email protected] to request API documentation.