Login & SMS Verification Issues

If you cannot receive the verification code (SMS) while signing in with your phone number, check the steps below.

1. Internet Connection #

Make sure your phone is connected to the internet.
Without an internet connection, the app cannot request or send the verification code.

2. Country Code Selection #

Before entering your number, tap the flag icon and ensure the correct country code is selected
(e.g., +1 for the United States).

3. Number Format #

Enter your phone number without any extra leading digits.
Example (US): 555 123 4567

4. SMS & Spam Folder #

Check the Spam, Junk, or Filtered sections of your messaging app.
The verification SMS may have been redirected there.

Support #

If you still haven’t received the code after these steps, don’t wait.
Contact us immediately via WhatsApp Live Support, and we’ll help you sign in right away.

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